Can't unlock your Android device If you can't unlock your Android phone or tablet, you can erase your device, set it up again, and set a new screen lock. If you can't sign in to your Google Account, follow these steps. Erase your device Important: These options will erase all data stored on your device, like your apps, photos, and music. Data backed up to your Google Account can be restored later. Option 1: Reset your device from another device You can erase your locked device using a computer, or another phone or tablet. To erase this way, the locked device must: Be turned on. Be connected to the internet. Have Find My Device turned on. Learn how to remotely erase an Android device . Option 2: Reset your device with its buttons You can erase your locked device using its power and volume buttons. To learn how to reset your specific device this way, visit your manufacturer's support site . Reset your pattern (Androi...
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